Shipping Information

Free Delivery

We offer free and fast delivery Australia-wide on all orders. Your package will be shipped using reliable courier services such as Australia Post, Aramex Australia, and PF Logistics

Australia Post Free Delivery

 


Delivery Time

We aim to dispatch all orders same day or next business day to ensure speedy delivery.

  • Please double-check your delivery details at checkout to avoid any delays.

  • If no one is available at the time of delivery, the courier will assess whether it is safe to leave your parcel.

    • If not safe, a calling card will be left in your mailbox with instructions for re-delivery or local post office pickup.

If your order hasn’t arrived within 7 business days of being placed, please contact us via our website at www.greenrootsaustralia.com.au or email us at support@petopiaaustralia.com.au with your full name and order number.

 
Please Note:

  • Delivery times provided are estimates only.

  • During December or under COVID-19 conditions, delivery may be delayed due to increased order volume or courier restrictions.

Thank you for shopping with Petopia Australia – we’re committed to getting your order to you quickly and safely.